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FREQUENTLY ASKED QUESTIONS

  • Is it safe to use my credit card on your site?
    Shopping at SoleAddiqt.com is safe. Every credit card puchased you make at SoleAddiqt is verified through Braintree.
  • What forms of payment do you accept?
    We currently accept all major of credit cards; Visa , MasterCard, Discovery, American Express, PayPal, Apple Pay and Android Pay for all orders.
  • Do you take phone orders?
    All orders are placed online through our website.
  • Why won't my payment go through?
    If you are experiencing check out errors there could be a few reasons why. First ensure you are choosing the correct billing address for the credit card being used. I would also always suggest you check out with Modzilla Firefox. If you have your browser open for a long period of time try selecting CTRL F5 to refresh your page .
  • Out of Stock
    There are times where your order may not be available due to not passing our Quality Assurance Inspection or other and we may not be able to fill your order. If this unfortunate circumstances arises, you may take the following options: 1) Select and equal item of value 2) Wait for the item to be restocked (If applicable; not all shoes can be ordered from the manufacturer again) 3) Cancel your order you have paid before we ship it , you can request a Request a Refund immediately after payment is confirmed.
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